Autodesk Maintenance Plan with Advanced Support

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Autodesk Maintenance Plan with Advanced Support technical support – for Autodesk Helius Composite – 1 year

Autodesk Maintenance Plan with Advanced Support – technical support – for Autodesk Helius Composite – 1 year
Service & Support	Technical support
Service Included	Phone consulting
Full Contract Period	1 year
Response Time	2 hours
Service Availability	24 hours a day / 5 days a week
Software Title	Autodesk Helius Composite
Licence Qty	1 seat
Licence Pricing	Commercial
General
Full Contract Period	1 year
Response Time	2 hours
Service Availability	24 hours a day / 5 days a week
Service Included	Phone consulting
Type	Technical support
Details
Service & Support	New releases update – 1 year ¦ Web knowledge base access – 1 year ¦ Web support – 1 year – response time: 2 hours – severity level 1 ¦ Web support – 1 year – response time: 4 hours – severity level 2 ¦ Web support – 1 year – response time: 8 hours – severity level 3 ¦ Phone consulting – 1 year – response time: 2 hours – availability: 24 hours a day / Monday-Friday – severity level 1 ¦ Phone consulting – 1 year – response time: 4 hours – availability: 24 hours a day / Monday-Friday – severity level 2 ¦ Phone consulting – 1 year – response time: 8 hours – availability: 24 hours a day / Monday-Friday – severity level 3
Software
Installation Type	Locally installed
Licence Pricing	Commercial
Licence Qty	1 seat
Software Title	Autodesk Helius Composite

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Description